Xerox Online Service Training
With the recent separation of functions within Xerox into two separate businesses, Xerox Technology emerged as the core manufacturing base for office printers. Releasing 20+ new products in 12 months threw up a number of challenges. Not least of which included the documentation and service training for multiple audiences worldwide.
Completing all of the instructional design, content development, design and production of the Learning service training modules was a huge challenge.
Utilising the full range of current technologies available including video, audio, photography, 3D graphics & 3D video, 21st. century computer based technical training was successfully rolled out worldwide.